One of the quickest ways to frustrate your team and lose their engagement is to be unclear with your directions, expectations, and decisions.
Your team looks to you as the leader to clearly lay out the path to success. That includes delegation, assigning tasks, setting deadlines, communicating progress, and letting the team know when you’ve made a final decision on something.
First, over-communicate! It cannot be said enough. The team needs to know when changes in operations or decisions affect the work they were doing. If a change occurs and the team is unaware, they may waste significant time and resources on something that is no longer needed. And THAT is frustrating beyond belief to a team.
Secondly, If you are at a crossroads in a project, and the team is looking to you to make a decision, let them know exactly where you are in your thought process. Are you gathering information, looking for input, or directing performance?
If you’re gathering input from the team, for example, be very clear on who will make the final decision and when. When a final decision is made, make it clear whether or not there is no further room for input or if the discussion is ended. This is a challenge in leading a team, but a team constantly uninformed or in limbo is likely to fail.
Even if your team ultimately disagrees with your decisions, they will respect the fact that you gathered information and input, and then made a decision. You didn’t leave them hanging in limbo without clarity or guidance.
4 Comments
You Can Call Me Jess
I love this article even in connection with me being a teacher!! Great simple suggestions and not a huge list! 🙌🏼🙌🏼
Caitlin
Thank you! I’m glad to hear the tips are transferable across industries 🙂
Kara
These are all so true and you’ve come up with wonderful ways to overcome the challenges! I know from experience my team leader has caused some confusion with their decision making in the past, but as a team we’ve focused on communicating better and that has smoothed things out a bit 🙂
Caitlin
Thanks Kara! I appreciate the input and agree decision-making can be a major challenge for teams moving forward!