Privacy Policy

Hello friend, and thank you for being a valued reader of StoryUnwritten.com!  We respect your desire for privacy and security and understand that you are putting your trust in us as you interact with our website and use our services.

The following Privacy Policy serves to help you understand how your personal information may be collected and used by us and to help you make educated decisions on the use of this website.  

ACKNOWLEDGEMENT

You accept the following Privacy Policy and agree to be bound to its terms by visiting and using this website.  If you continue to use the website after any changes are made to this Privacy Policy, with or without notice, you are accepting and agreeing to those changes. If you do not wish to agree to this Privacy Policy, you must not visit or use this website.

What information is collected and why?

You may provide us with certain personal information when you visit and interact with the website. This may include information such as, but not limited to, your name, email address, phone number, address, photograph, and credit card information when making a purchase.

You submit this information to us for collection when you subscribe to an email list, use our contact form, contact us through any available method, register, place an order, search, post comments or provide feedback, complete a survey, or enter any other information to communicate with us on the website.  

The reason that we collect your personal information is to provide you with great, personalized customer service!  This may include to provide a service, give customer service support, answer a question, concern, or request, complete a transaction, personalize advertisements, request product or service reviews and feedback, publish offers and/or promotions, and to respond to any communications we receive through the website in any format.  Offers and/or promotions that we provide you may come from partners and/or affiliates, and we may be compensated with a commission or financial reward at no additional cost to you.

We use various sources to analyze the traffic to and use of our website in order to improve your experience.  These sources including Google Analytics, which collects information about you like your IP address (Internet Protocol Address), internet browser and service provider, operating system, location, browsing and search history, computer or electronic equipment, and overall patterns connected to your website visits. We then use this data to analyze the traffic to the website to evaluate and improve content and product marketability and desirability for our customers. 

GDPR: Our basis for processing your personal information is to communicate with you and respond to your requests and/or questions; to process and complete transactions with you as a customer or business partner; for promotional marketing and sales; to develop and improve our site, content, products, and services; to maintain site security; and to comply with legal regulations and requirements.

Website Comments

Your comments on the website and their metadata will be retained indefinitely as a way for us to respond to comments without any delay or interruption, and your personal information may be used as a way for us to communicate with you personally. Please keep in mind that your comments on the website will be public. Personal information tied to your website comments, beyond what is publicly visible, will not be shared with third parties. If you wish you communicate in a non-public forum, please email me directly at yourstoryunwritten@gmail.com or use the Contact Form.

Social Media

This website may be linked to several social media platforms, including, but not limited to, Facebook, Pinterest, Instagram, Twitter, LinkedIn and YouTube.  If you interact with the website through social media platforms, or if you interact with social media platforms through the website (via “like,” “share,” “follow” buttons, etc.), your personal information can be tracked. Your interaction with our website via social media avenues is at your sole discretion and risk and is entirely voluntary.  Social media information is not private, and therefore can be viewed, collected, and used by third parties.  We have no control over or responsibility for your personal information on social media or the use, storage, dissemination, or misuse of this disclosed personal information by third parties.  We are not liable for any misuse of your information by others from your comments and interactions on social media platforms.  

Cookies

Cookies are small electronic text files that are created to uniquely identify a browser on a device that’s connected to the internet, and they are either temporary “session” cookies or long-term “persistent” cookies stored on your computer’s hard drive.  This website uses cookies in order to assist you in your use of the website and to personalize your experience where applicable.  We collect some information such as, but not limited to, your IP Address, location, and date and time of visits.  This information does not identify you personally. 

For your convenience, cookies may allow an opt-in feature that can store some of your personal information such as name and email address so that you do not have to repeatedly fill out the same information on a website form.

You have control over the cookie function on your computer, and if you want to turn off the cookies, you may do so at any time.  Please note that if you disable cookies, you may not be able to access the full content and features of this website. 

Third Party Links

Our website includes links to third party websites. If you click on a link to a third party website, you are no longer under the Privacy Policy or Terms of Use of this website. We are not liable for nor do we have control over the content or privacy practices of third party websites. Please contact those website owners directly if you have questions regarding their privacy policies. Some third party content that is embedded in our site, like a video, may use cookies to collect data about you and analyze your use of the embedded content.  We may also use Google Adsense Advertising, which displays ads on the website for a good, personalized user experience.  Google has its own opt-out available in their privacy policy should you choose that option.

Sharing Your Information

Your information will not be shared without your consent except for the following occasions, when it will be shared only to the extent necessary and consistent with this Privacy Policy and in accordance with applicable laws: (1) to disclose to third parties companies that assist us with the general operations of the website and business, including our website hosting company, email marketing company, credit card processing companies, and other related business service providers; (2) to comply with legal requirements and regulations involved in any legal claim by or against us; (3) to a company successor in the event the company is merged, acquired, sold, etc. in the future.

Emails

If you subscribe to our email list through the website opt-in feature, you agree to receive emails which include, but are not limited to, our newsletter, updates, and promotions. If you send an email to us through your email provider or through the contact form on the website, we will save your email address and any other information submitted in that message for the purpose of communicating with you. We will not send spam or misleading information to you.  We will not share, sell or trade your email address to third parties except as otherwise stated in this Privacy Policy as needed.

Our readership is not intended to be in the European Union, however, if you are in the EU and you subscribe to our emails, you must consent to receive those emails.  If you are not in the EU, you may automatically be subscribed to the email list once you opt in to receive them.  

Anyone subscribed to the email list may opt out (unsubscribe) at any time via the “unsubscribe” link and instructions in each email or by simply contacting us directly at yourstoryunwritten@gmail.com or through the Contact Form.

Security

We prioritize the security of the personal information that you share with us or that is automatically collected. We aim to use the highest level of professional care and precaution in handling, storing, and using your information.  In other words, we will treat and protect your data and information in the same way we would want our own protected.  As you know, no transactions on the internet are 100% secure all of the time, so we cannot guarantee the security of your information with complete and total certainty.  Any information provided to third parties for completing a transaction with us is out of our control, for example, third party credit card processing.  Please note that we only choose to work with highly reputable third parties who equally value your privacy and security.

By visiting our website, you agree to hold us harmless for any damages incurred by security breaches and/or unauthorized use of your personal information by third parties. We are also not responsible for disclosure of your information that is a result of your voluntarily submissions on a public forum, such as comments and social media posts. 

Retention

If you register for an account through our website, your account will be maintained until you deactivate it or until you have not been an active user for 36 or more consecutive months.  Once accounts are deleted, the records will be stored for up to 30 more days.

If you opt in to an email list, your subscription information will be maintained until you unsubscribe via the link in the email or by contacting us directly.  Once subscriptions are deleted, the records will be stored for up to 30 more days.

If you submit your contact information either through direct communications with us (via email, contact form, etc.), we will maintain that information for the duration of our active relationship.  We consider it an active relationship if you have interacted with or communicated with us and/or updated your contact information or preferences within the last 36 months.  The only exception to that definition is a request to delete your information or otherwise end our active relationship.

You may request that we delete your information at any time by contacting us directly at yourstoryunwritten@gmail.com or by using the Contact Form. 

Privacy Policy Updates

This privacy policy is effective as of October 1, 2019 and will be updated and modified as needed, with or without notice. Your continued use of the website constitutes your automatic acceptance of any changes or updates to this Privacy Policy as well as the Terms of Use and Disclosure.  Any updates to the Privacy Policy will be effective as soon as they are published.

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Questions?

Please contact me directly at yourstoryunwritten@gmail.com or by using the Contact Form.